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Maria Dolores Florentino Work-from-Home Advocate | Professional General Virtual Assistant | VA Trainer | Experienced in Events and Marketing Management | Linkedin Profile : www.linkedin.com/in/mariagarnerflorentino
www.phb-va.com
It is my vision to support my client on its continuous success or in building a successful business. As a VA, I aim to assist in the effective practices of systems and processes in managing and growing the business. I bring with me an experience that honed my skills over the years in performing my responsibilities and role as a VA. I am confident to handle tasks under the following areas: Event Management Administrative Management Client Management Calendar and Email Management Social Media Management Professionally, I have started my career as a VA in the year 2014 and supported several clients from business coaches and small business owners.

Work Experience


Virtual Elves Outsourcing
Part Time Virtual Assistant - Worked with a Female Australian client who owned She Business (client passed away) (Sep 2014 to Aug 2018) 3 Years & 11 Months
• Recommended administrative action to improve standard operating procedures; suggested and developed improvements to accommodate increasing responsibilities. • Responded to calls and provided information concerning company services and products in accordance with established procedures; discuss concern as needed to the business owner for further action. • Monthly report gathering for members and clients payments and membership status. • Updated and uploaded blogs via Wordpress every week. • Updated and promoted events every month and quartlerly. • Managed CRM and social media accounts regularly. • Liaised with vendors and suppliers every event preparation (monthly and during special events) • Prepared event logistics requirements every month. • Managed travel requirements as needed. • Updated client's calendar and calendly. • Managed FB Group for members only • Liaised and coordinated with Resource Speakers during Inner Circle Meeting • Scheduled weekly newsletter as approved by the client. • Researched articles and as needed for social media posts. • Created social media posts using Canva. • Updated monthly event calendar for members.
Virtual Elves Outsourcing
Full time Virtual Assistant (May 2017 to Present) 6 Years & 11 Months
• VA to an Australian CEO's and business owners • Assists client on her calendar scheduling • Liaise with client's contacts • Manages CRM and weekly newsletter • Supports in social media scheduling • Other adhoc tasks as requested by the client

Education


Asian Institute for Distance Education
BA Science Business Management majoring in Management(2007 - 2011) 

Hard Skills


KNOWLEDGEABLE TO USE THE FOLLOWING TOOLS
1. Video Editing (using Create software) 2. Social Media scheduling, researching and designing (Hootsuite, Canva, Desyner, Youtube Video editing and uploading) 3. Email Management (Gmail) 4. CRM Management (Active Campaign, Infusionsoft, Get Response, Mailchimp) 5. Newsletter Management (Mailchimp, Get Response, Active Campaign, Infusionsoft) 6. Project Management tools (Trello, Asana and Basecamp) 7. Calendar Management (Calendly and Google calendar)

Soft Skills

  • Customer Relations
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  • Self-directed
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  • Critical thinker
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  • Communication
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  • Positive Attitude
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  • Time management
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Personal Skills

Devoted

Goal Oriented

Innovative

Punctual

Self-Starter

Hard Worker

LANGUAGES

English (US)
Professional Working Proficiency
Filipino
Full Working Proficiency

PERSONAL

Nationality
Philippines
Date of Birth
**********
Marital Status
*******
Driving License
**
Skype
mariadoloresflorentino | maria.garner35